At Xbox, we put the participant on the middle of every part we do – and this contains our practices round belief and security. With greater than 3 billion gamers world wide, vibrant on-line communities are rising and evolving every single day, and it’s our function to foster areas which are secure, optimistic, inclusive, and alluring for all gamers, from the first-time gamer to the seasoned competitor.
In the present day, we’re releasing our first-ever Xbox Transparency Report, which places clear numbers and explanations behind the work we do to guard our gamers and reasonable content material on the platform. We decide to releasing a report each six months, the place we are going to share updates on progress we’ve made. In Microsoft’s final Digital Civility Index, it was famous that 9 out of 10 respondents recognized a necessity for elevated training on methods to make the digital world safer – and as everyone knows, gaming is without doubt one of the largest digital environments. Publishing this report is a part of our long-standing dedication to on-line security, addressing the learnings and doing extra to assist folks perceive methods to play a optimistic function within the Xbox neighborhood. This report compliments the continued assessment of our Neighborhood Requirements, making it simpler for all gamers to grasp what’s and isn’t acceptable conduct; continued funding sparsely instruments; and ongoing partnership with trade associations, regulators, and the neighborhood.
We all know that Xbox is a particular place for all of you. We imagine everybody ought to have the chance to expertise the enjoyment of gaming, free from worry and intimidation, and throughout the boundaries you set. Over the previous a number of years, now we have invested in options and capabilities that assist to make the participant expertise safer, such because the Xbox Household Settings App that provides dad and mom and caregivers a handy strategy to handle their youngsters’s expertise on Xbox, and buying neighborhood administration chief, Two Hat, bringing its Neighborhood Sift expertise and devoted language and tradition specialists into our security portfolio. However we additionally acknowledge that detrimental exercise can and has taken place. We don’t condone any conduct or content material that goes towards our Neighborhood Requirements. What’s necessary to us is taking a second to pause and mirror on the place we’re on this journey and sharing that with you. We’ll proceed to study, enhance and make investments so you may have one of the best expertise while you play.
Among the many key takeaways within the report:
- We’re taking motion to supply higher experiences. The Xbox crew issued greater than 4.33M proactive enforcements towards inauthentic accounts, representing 57% of the whole enforcements within the reporting interval. Inauthentic accounts are usually automated or bot-created accounts that create an unlevel taking part in area and might detract from optimistic participant experiences. Our proactive moderation, up 9x from the identical interval final yr, permits us to catch detrimental content material and conduct earlier than it reaches gamers. We proceed to make investments and enhance our tech so gamers can have secure, optimistic, and alluring experiences.
- Gamers are stewards of the neighborhood. Participant reporting is a vital element in our security method. Alongside our elevated proactive security measures, investments in scanning and filtering applied sciences, and training from the Xbox Ambassador neighborhood, reporting helps us enhance the work that we do to raised shield our gamers. Our gamers offered over 33M reviews this era, with communications (46%) and conduct (43%) accounting for almost all of participant issues. Content material moderation brokers are on-staff 24 hours a day, 7 days every week, 12 months a yr to ensure the content material and conduct discovered on our platform adheres to our Neighborhood Requirements.
- Gamers are in management. Each participant is completely different and preferences on content material and experiences aren’t one-size-fits-all. We provide some ways for gamers to customise settings, from message filters to parental controls, at any level in your Xbox expertise. These settings enable gamers to handle the kind of content material they see and expertise throughout all of the methods they play, whether or not on PC, console, or wherever with Xbox Cloud Gaming (Beta). It’s as much as you, the gamers, mates, and relations to take management and implement the settings which are best for you.
How will you assist? The Xbox neighborhood is simply as robust as its neighborhood members, and the suggestions and reporting that you simply present helps us proceed enhancing by bringing new options, settings, and alternatives that assist us form the platform. We wish you to really feel assured that we’re listening and appearing upon your feedback, so please share suggestions with us through the Xbox Insiders program or on the Xbox Assist web site. Collectively, we’re capable of assist form an area the place we will uphold our Neighborhood Requirements and create areas the place everybody can have enjoyable.
Along with our security crew, I wish to thank the unbelievable neighborhood of greater than 150,000 Xbox Ambassadors, a few of whom previewed and helped form the Xbox Transparency Report. Xbox Ambassadors symbolize a worldwide community of players who rejoice the individuality of everybody and are on a mission to make gaming an pleasing expertise for each participant.
And lastly, sharing some further assets: